Contact

Hot Tubs & Games Hire Glasgow

 

Eastvale Place

Glasgow

G3 8QG

 

Call us on:

07902159071 07902159071

 

Or you can use our contact form.

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Terms & Conditions

  1. Hire Periods:The full hire period is the dates shown on the hire contract. The contract will come into effect once you have signed and agreed to these terms and conditions and your order has been accepted. At the end of the hire period, goods not made ready for collection or are damaged will incur additional charges to cover these.
  2. Your responsibility when hiring our Hot Tubs: a. The hirer will supply electricity and water for the equipment for the duration of the hire period. b. The hot tub needs to be sat on level ground. This can be concrete, slabs, lawn or decking. The hirer is responsible for any damage to equipment and their own property if ground requirements are not met. c. The hirer will inspect the hot tub with a member of staff of Hot Tubs & Games Hire Glasgow for any loss or damage to the equipment and sign for this. d. The hirer becomes responsible for the hot tub and users once you have received it and are responsible for any injury or damage caused. e. A drain will be needed close by to drain the hot tub at the end of the hire period.
  3. Damage Costs: Although Hot Tubs & Games Hire Glasgow does not charge an insurance deposit, any damage to our equipment found upon collection will be charged at either the cost of repair or replacement supplied by the manufacturer.

 

 
   

                          Charges for Repair       /     Beyond Repair

 

Inflatable Body               £30                               £400

 

Gazebo                           £40                               £300

 

Lights                             £40                               £150

 

Pump                              £30                               £100

 

 

4                                                            

a.  The hirer acknowledges that the use of the hot tub is at the hirers own risk. Hot Tubs & Games Hire Glasgow will not be held liable for any accidents, injuries, medical conditions or death caused by misuse of our hot tubs, this includes falling over on wet surfaces or falling in or out of the hot tub, use of alcohol or drugs etc and failing to follow strict hygiene rules and failing to maintain the hygiene of the Hot Tub to the detriment of the hirer.

b.  Pregnant women should not use the hot tub or should seek medical advice first.

c.  Persons on medication or with any other health concerns should consult their medical practitioner before hot tub use.

d.  Children under 16 are strictly prohibited from using the hot tub, unless under the strict supervision of a responsible adult at all times.

5. Lost, stolen, damaged hired hot tub.

a.  You the hirer are responsible for looking after the hot tub and returning it to us in the same condition and good working order as it was received from Hot Tubs & Games Hire Glasgow.

b.  You the hirer must pay Hot Tubs & Games Hire Glasgow the cost of replacing any hot tub or associated equipment which is lost, stolen or damaged beyond economical repair.  It is recommended but not essential that you have insurance for replacement costs.

c.  If you do not pay for any damaged replacement part or stolen hot tub equipment, Hot Tubs & Games Hire Glasgow will pursue a claim through the Small Claims Court, which will include loss of income.

6.  Our Right of Access

We may enter any land or premises where we reasonably believe the hot tub to be on the agreed date and time of collection at the end of the agreed hire period.

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7.  Cancellations.

Hot Tubs & Games Hire Glasgow will take a non-returnable deposit of £50 to secure any booking. If payment is made in full at time of booking and you wish to cancel for any reason you would have to inform Hot Tubs & Games Hire Glasgow four weeks prior to set up date/time to receive a refund less the non-returnable deposit.  It is understood that cancellations cannot be helped at times, so all monies paid to Hot Tubs & Games Hire Glasgow are transferrable to another suitable date. 

9.  Refund Policy

a.  Any requests for refunds should be done so in writing by e-mail to:- hello@hottubsandgameshireglasgow.co.uk giving full details as to why a refund is being requested, how much, the original payment method and the amount paid. Hot Tubs & Games Hire Glasgow will investigate such requests and aim to respond within 10 working days.  Any agreed refunds will be paid either in part or in full to the card or bank account the original hire payment was used to make. 

b.  No refund will be given for misuse of property, improper us of guidelines or the absence of a complementary item.  Any lost days during hire by either fault of the equipment or due to delivery shall either be compensated by an extension of hire or by agreement of a partial refund.  We reserve the right not to make any refunds unless a collection and inspection of our equipment has been made first, to determine who is at fault.  Upon inspection we will correspond with the hirer within 48 hours of collection and allow the hirer sufficient time to make representation.

c.  Refunds shall not include a reimbursement of delivery charges where the hirer has used the hot tub.

d.  No refunds shall be given where a fault has been reported late and led to Hot Tubs & Games Hire Glasgow not being able to provide a remedy for the hirer to continue hire, this also includes where the hirer is not present during the installation and the fault is unknown as well as the hirer not seeking advice on proper heating instructions.

10.  Other terms.

If any term in this contract cannot be enforced or agreed to, the hire of Hot Tubs & Games Hire Glasgow equipment will not be supplied.

By hiring our hot tubs, you the hirer agree to release Hot Tubs & Games Hire Glasgow and any of its employees from any and all liabilities incurred during the hire or use of the hot tub and any associated equipment.

On hiring the hot tub you agree to accept our Terms and Conditions, to abide by the Safety Instructions provided with said equipment and acknowledge that the use of the hot tub is at you, the hirers, own risk.

You will be asked to agree and sign this form on the day of set up, please read it carefully before signing.

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© Hot Tubs & Games Hire Glasgow, 4 Eastvale Place, Glasgow, G3 8QG T-07902159071 E-hello@hottubsandgameshireglasgow.co.uk